The incident has been resolved. Due to the affected file system inconsistency all Mahuika jobs which started before 8pm yesterday were left in a hung state and so have been cancelled or re-queued this morning. Please, do not hesitate to contact NeSI support at support@nesi.org.nz if you need further assistance.
Posted Apr 14, 2021 - 13:47 NZST
Update
We are continuing to monitor for any further issues.
Posted Apr 13, 2021 - 21:41 NZST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 13, 2021 - 21:41 NZST
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 13, 2021 - 21:41 NZST
Update
We are continuing to investigate this issue.
Posted Apr 13, 2021 - 19:30 NZST
Update
We are continuing to investigate this issue.
Posted Apr 13, 2021 - 19:27 NZST
Investigating
We are experiencing a lock up problem with nobackup file system (/nesi/nobackup). File system calls using this directory may lock up. We are investigating the problem.
Posted Apr 13, 2021 - 19:15 NZST
This incident affected: NeSI Storage Infrastructure (HPC Shared Storage system) and Jobs running on HPC, Jupyter on NeSI (beta), HPC Storage.