Investigating - We have identified an ongoing issue with external connectivity via Neutron router gateways and/or Floating IPs. We are still investigating the root cause of this issue and have identified temporary workarounds.
Users may randomly run into is issues with external connectivity (via Neutron router gateways and/or Floating IPs) breaking in weird and wonderful ways. In the simpler cases connectivity into a Floating IP just stops working, yet internal connectivity with the instance in question is fine and it can connect out externally. However, K8s clusters seem to experience a more subtle degradation resulting in timeouts talking to external APIs (including Flexi OpenStack itself), we've seen examples where connections via some source ports work and don't from others.
If you experience any issues like this please raise a support request with the details of the network, router or subnet in question and we will implement a workaround for you.
Mar 11, 2025 - 12:26 NZDT
Users may randomly run into is issues with external connectivity (via Neutron router gateways and/or Floating IPs) breaking in weird and wonderful ways. In the simpler cases connectivity into a Floating IP just stops working, yet internal connectivity with the instance in question is fine and it can connect out externally. However, K8s clusters seem to experience a more subtle degradation resulting in timeouts talking to external APIs (including Flexi OpenStack itself), we've seen examples where connections via some source ports work and don't from others.
If you experience any issues like this please raise a support request with the details of the network, router or subnet in question and we will implement a workaround for you.
Mar 11, 2025 - 12:26 NZDT
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