Update - There has been a period of IO stalls this morning as we've dealt with some storage hardware failures. That issue is now resolved, however space reclamation continues in the backend and is having a detrimental impact on read performance. We are working with WEKA support to look at mitigation options. Apologies for the performance impact - if your jobs are impacted and need a runtime limit extension then please reach out to support.
Nov 24, 2025 - 12:44 NZDT
Identified - Our storage system is currently very full and this is forcing the backend object storage to undertake some urgent administration by way of defragmentation. This increased load is having a detrimental affect on I/O performance, especially read I/O, and this is likely to continue for some days. We are urgently looking at ways to mitigate this. Researchers could help alleviate this in the short term by cleaning up any unwanted files and data as soon as possible please.
Nov 21, 2025 - 12:29 NZDT

About This Site

This page shares the system status of REANNZ's advanced computing platform and storage services.
To view the status of REANNZ's network services, visit: https://reannz.status.io

Apply for Access Operational
Data Transfer Operational
Submit new HPC Jobs Operational
Jobs running on HPC Operational
NeSI OnDemand Operational
90 days ago
99.98 % uptime
Today
HPC Storage Degraded Performance
User Support System Operational
Flexible High Performance Cloud Operational
Long-term Storage (Freezer) Operational
90 days ago
100.0 % uptime
Today
Flexible High Performance Cloud Services Operational
90 days ago
99.99 % uptime
Today
Virtual Compute Service Operational
Bare Metal Compute Service Operational
FlexiHPC Dashboard (web interface) Operational
90 days ago
100.0 % uptime
Today
FlexiHPC CLI interface Operational
90 days ago
100.0 % uptime
Today
Public API of the FlexiHPC Service Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

WEKA filesystem and compute core changes - Announcement Sep 8, 2025 09:00-17:00 NZST

In order to get our new WEKA filesystems up to their best possible performance we need to dedicate some cores on each compute node for exclusive use by WEKA. So on Milan nodes Slurm jobs will only be able to use 126 cores per node rather than 128, and on Genoa nodes 166 rather than 168.
This change has already begun, having already been applied to all of the Milan nodes and the majority of the Genoa nodes. We expect to be doing the last of the Genoa nodes on September 8th.

Posted on Sep 04, 2025 - 12:10 NZST

Automatic cleaning launched for scratch filesystem (/nesi/nobackup) - Announcement Nov 20, 2025 09:00 - Nov 21, 2025 09:00 NZDT

Update - The scratch autocleaner is now underway, doing its first round of file deletions. The next deletion run will start on Dec 17th,, once that is completed we will suspend the autocleaner over the Christmas holiday period. Then it will start again with a scan on Jan 14th, followed by the file deletions two weeks later. From there it will run every two weeks. If you have any issues please contact support @nesi.org.nz.
Dec 05, 2025 - 10:43 NZDT
Scheduled - As announced earlier, we’ve re-activated an automatic cleaning process for temporary data stored on our scratch filesystem (/nesi/nobackup). Project members with files scheduled for deletion were notified by email (Subject to their my.nesi.org.nz Notification preferences. To confirm or adjust what notifications you receive, follow these instructions: https://docs.nesi.org.nz/Getting_Started/my-nesi-org-nz/Managing_notification_preferences/)
Files will be deleted on Wednesday 03 December (two weeks from yesterday's email notification). For more details on how the auto-deletion process works, visit:
https://docs.nesi.org.nz/Storage/File_Systems_and_Quotas/Automatic_cleaning_of_nobackup_file_system/
If you have files identified as candidates for deletion that you need to keep beyond the scheduled expiry date, you can move them to your project directory or to Freezer, our long-term storage service. However, if you plan to move more than 2 TB of data or if you need to increase your project directory quota, email support@nesi.org.nz so that we can discuss your storage needs and assist you.

Nov 20, 2025 - 08:44 NZDT

WEKA upgrade Dec 9, 2025 12:00-16:00 NZDT

We will be performing a live upgrade of the backend WEKA storage cluster to the latest LTS version. This will resolve some known issues and give us greater insight to address current issues with performance consistency / intermittent slow reads. The system is expected to remain online through the upgrade, though there may be some reduction in performance at various times as nodes are rebooted.
Posted on Dec 08, 2025 - 11:45 NZDT

Cumulus switch upgrades Dec 9, 2025 18:00 - Dec 10, 2025 06:00 NZDT

The border switches maintenance has been rescheduled to Dec 9th from 1800hrs. Any ssh and external connections to the cluster and OnDemand may get broken during this maintenance. Slurm jobs will be unaffected.
Posted on Dec 03, 2025 - 13:56 NZDT

my.nesi.org.nz system update Dec 11, 2025 15:30-17:30 NZDT

We will be undergoing scheduled maintenance during this time.
Posted on Dec 05, 2025 - 12:15 NZDT
Dec 9, 2025

No incidents reported today.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Completed - The scheduled maintenance has been completed.
Dec 4, 17:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 15:30 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 2, 14:53 NZDT
Dec 3, 2025
Completed - This maintenance was postponed further, the status updates posted since yesterday are erroneous. Apologies for the confusion. We will make a new post for the rescheduled dates.
Dec 3, 13:51 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 18:00 NZDT
Update - This maintenance has now been postponed to Dec 2nd at 1800hrs
Nov 18, 08:50 NZDT
Scheduled - The border switches will have an upgrade applied overnight on Nov 18th from 6pm. Any ssh and external connections to the cluster and OnDemand may get broken during this maintenance. Slurm jobs will be unaffected.
Nov 7, 11:13 NZDT
Dec 2, 2025
Resolved - This incident has been resolved.
Dec 2, 14:53 NZDT
Monitoring - A software bug is causing frequent restarts of the underlying infrastructure behind Freezer. An upgrade to resolve this is planned for Monday morning.
Nov 28, 13:27 NZDT
Investigating - Freezer was down briefly from Friday 2025/11/28 12:40PM until Friday 2025/11/28 12:46PM. Please check if your transfers have been interrupted. For more information see https://docs.nesi.org.nz/Storage/Long_Term_Storage/Freezer_Guide/#synchronise-data
Nov 28, 13:26 NZDT
Dec 1, 2025
Completed - The scheduled maintenance has been completed.
Dec 1, 13:31 NZDT
Update - The scheduled maintenance has been completed.
Dec 1, 13:31 NZDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 1, 13:30 NZDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 1, 13:29 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 10:00 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 26, 12:32 NZDT
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Resolved - Freezer was down briefly from 12:40PM until 12:46PM. Please check if your transfers have been interrupted. For more information see https://docs.nesi.org.nz/Storage/Long_Term_Storage/Freezer_Guide/#synchronise-data
Nov 28, 12:30 NZDT
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.