Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 2026 - 13:49 NZST
Aug 26, 2026 - 13:49 NZST
Update - If you need help, please come to the 3pm office hour today. See https://docs.nesi.org.nz/Getting_Started/Weekly_Online_Office_Hours/ for more details
Aug 26, 2026 - 11:37 NZST
Aug 26, 2026 - 11:37 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 2026 - 11:34 NZST
Aug 26, 2026 - 11:34 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 2026 - 09:59 NZST
Aug 26, 2026 - 09:59 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 26, 2026 09:29 - Aug 27, 2026 09:29 NZST
Aug 26, 2026 09:29 - Aug 27, 2026 09:29 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 2026 - 09:29 NZST
Aug 26, 2026 - 09:29 NZST
Scheduled - From 4:00 pm on Tuesday 25 August, we will be performing scheduled maintenance of our User Support systems. During this time, my.nesi.org.nz will be unavailable and emails sent to support@nesi.org.nz will be queued until maintenance is complete.
We expect these services to be restored by 9:00 am Thursday 27 August. Any emails sent to support@nesi.org.nz during the maintenance window will be responded to once services are restored.
Aug 26, 2026 09:29 - Aug 27, 2026 09:29 NZST
We expect these services to be restored by 9:00 am Thursday 27 August. Any emails sent to support@nesi.org.nz during the maintenance window will be responded to once services are restored.
Aug 26, 2026 09:29 - Aug 27, 2026 09:29 NZST
Update - We are working with our vendors to test the health of our tape library and tape media following the cooling incident at the TDC. We will provide updates to project leaders on the status of your data once known, but we expect this may take some time. Further updates may be provided as we work through this process. Our apologies for any concern or inconvenience this might cause.
Aug 11, 2026 - 08:57 NZST
Aug 11, 2026 - 08:57 NZST
Investigating - Following the cooling incident at Tāmaki Data Centre (https://status.nesi.org.nz/incidents/yznlzzntjgpp) we are performing thorough health checks on the tape media used for Freezer storage.
As of now we do not have a timeline for the restoration of the Freezer storage service, but we will provide updates when we have sufficient information.
Aug 03, 2026 - 12:47 NZST
As of now we do not have a timeline for the restoration of the Freezer storage service, but we will provide updates when we have sufficient information.
Aug 03, 2026 - 12:47 NZST
About This Site
This page shares the system status of REANNZ's advanced computing platform and storage services, including impacts of any known outages or planned maintenance work.
Please note that these services are currently only supported within business hours, so there may be delays in communicating outages outside of these hours despite best efforts.
To view the status of REANNZ's network services, visit: https://reannz.status.io
Apply for Access
Degraded Performance
Data Transfer
Operational
Submit new HPC Jobs
Operational
Jobs running on HPC
Degraded Performance
NeSI OnDemand
Operational
HPC Storage
Operational
User Support System
Degraded Performance
Support Documentation
Operational
Flexible High Performance Cloud
Operational
Long-term Storage (Freezer)
Major Outage
Flexible High Performance Cloud Services
Operational
Virtual Compute Service
Operational
Bare Metal Compute Service
Operational
FlexiHPC Dashboard (web interface)
Operational
FlexiHPC CLI interface
Operational
Public API of the FlexiHPC Service
Operational
Login to Mahuika
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.