All Systems Operational

About This Site

This page shares the system status of REANNZ's advanced computing platform and storage services, including impacts of any known outages or planned maintenance work.

Please note that these services are currently only supported within business hours, so there may be delays in communicating outages outside of these hours despite best efforts.

To view the status of REANNZ's network services, visit: https://reannz.status.io

Uptime over the past 90 days. View historical uptime.
Apply for Access Operational
Data Transfer Operational
Submit new HPC Jobs Operational
Jobs running on HPC Operational
NeSI OnDemand Operational
90 days ago
98.78 % uptime
Today
HPC Storage Operational
User Support System Operational
Support Documentation Operational
Flexible High Performance Cloud Operational
Long-term Storage (Freezer) Operational
90 days ago
99.1 % uptime
Today
Flexible High Performance Cloud Services Operational
90 days ago
100.0 % uptime
Today
Virtual Compute Service Operational
Bare Metal Compute Service Operational
FlexiHPC Dashboard (web interface) Operational
90 days ago
100.0 % uptime
Today
FlexiHPC CLI interface Operational
90 days ago
100.0 % uptime
Today
Public API of the FlexiHPC Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Announcement - Flexible High Performance Cloud - Update Servers for 'CopyFail' & 'DirtyFrag' Mitigations May 12, 2026 16:15 - May 19, 2026 16:15 NZST

Because the security world loves catchy names almost as much as it loves ruining a perfectly good week, we have two new vulnerabilities to bring to your attention: CopyFail and DirtyFrag. While they sound like a forgotten 90s hacker movie duo, they are very real, and your cloud servers need an update to stay secure.

How to Mitigate: Please update your Research Developer Cloud instances at your earliest convenience. You have two paths to a clean bill of health:

* The Fresh Start (New Images): We have already created and deployed shiny new, pre-patched images. You can simply spin up new instances using these mitigated images and migrate your workloads over.
* The Hands-On Approach (Patch In-Place): If you prefer to keep your current instances running, please apply the recommended OS-level updates and mitigations directly to your existing servers. See links to relevant information below.

Need a hand? If things go sideways during the update, or if you just need some assistance navigating the mitigations, our support team is ready to help. Please reach out to us!

Stay secure (and un-fragged),
REANNZ Advanced Computing Team

Copy Fail

* https://ubuntu.com/blog/copy-fail-vulnerability-fixes-available
* https://forums.rockylinux.org/t/copyfail-cve-2026-31431-patches-now-available-for-rocky-linux/20422
* https://access.redhat.com/solutions/7141931

Dirty Frag

* https://ubuntu.com/blog/dirty-frag-linux-vulnerability-fixes-available
* https://forums.rockylinux.org/t/dirty-frag-exploit/20426
* https://access.redhat.com/security/vulnerabilities/RHSB-2026-003
Posted on May 12, 2026 - 16:06 NZST

Freezer.nesi.org.nz system update May 13, 2026 09:00-11:00 NZST

We will be undergoing scheduled maintenance during this time.
Posted on May 11, 2026 - 10:08 NZST
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026
Freezer.nesi.org.nz outage
Resolved - This incident has been resolved.
May 11, 10:05 NZST
Update - We have identified an issue and are awaiting a fix from the vendor.
May 6, 10:01 NZST
Monitoring - The Freezer service is again available. We are monitoring and investigating the root cause
Apr 30, 10:17 NZST
Investigating - We are currently investigating an issue with Freezer, our long-term storage.
Apr 29, 23:05 NZST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
slurm and OnDemand are down
Resolved - This incident has been resolved.
May 7, 17:09 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 10:34 NZST
Investigating - Access to the slurm controller and OnDemand have been lost. We are investigating.
May 7, 10:26 NZST
May 6, 2026
May 5, 2026

No incidents reported.

May 4, 2026
my.nesi.org.nz system update
Completed - The scheduled maintenance has been completed.
May 4, 18:00 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 4, 15:41 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 15:30 NZST
Scheduled - We will updating our proxy: my.nesi.org.nz and our identification management system may be affected for a short period of time.
May 1, 13:54 NZST
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Mahuika login nodes rebooted to apply an urgent security fix
Resolved - This incident has been resolved.
May 1, 13:17 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 16:46 NZST
Identified - Our primary login node, login03, has been rebooted already. All sessions running there have been killed. The node is now available again. Apologies for the disruption but this was an essential security fix. Slurm jobs continue to run unaffected.
Our secondary login nodes are also being rebooted now.
Apr 30, 16:45 NZST
OnDemand and ssh access is blocked
Resolved - This incident has been resolved.
May 1, 13:17 NZST
Update - We are continuing to monitor for any further issues.
Apr 30, 16:38 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 10:54 NZST
Update - We are continuing to investigate this issue.
Apr 30, 10:48 NZST
Investigating - Access to the HPC3 compute via ssh and OnDemand is currently down due to the loss of a hypervisor. The problem is being investigated and we hope to have resolution as soon as possible.
Apr 30, 10:32 NZST
Apr 30, 2026
my.nesi.org.nz system update
Completed - The scheduled maintenance has been completed.
Apr 30, 19:00 NZST
Update - We are continuing to verify the maintenance items.
Apr 30, 18:26 NZST
Verifying - Verification is currently underway for the maintenance items.
Apr 30, 18:26 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 15:30 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 23, 16:17 NZST
Apr 29, 2026
Freezer.nesi.org.nz system update
Completed - The scheduled maintenance has been completed.
Apr 29, 10:22 NZST
Verifying - Verification is currently underway for the maintenance items.
Apr 29, 10:17 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 09:30 NZST
Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 08:22 NZST
Scheduled - We will be undergoing scheduled maintenance during this time. The Freezer service will be unavailable for the duration
Apr 28, 16:01 NZST
← Incident History Powered by Atlassian Statuspage