Get webhook notifications whenever REANNZ Advanced Computing and Data Services creates an incident, updates an incident, resolves an incident or changes a component status.
Identified - We had a number of users reporting I/O errors on our filesystems yesterday. This issue has now been resolved but please advise us, via support@nesi.org.nz, if you continue to experience these errors.
Aug 27, 2026 - 09:28 NZST
Update - We are working with our vendors to test the health of our tape library and tape media following the cooling incident at the TDC. We will provide updates to project leaders on the status of your data once known, but we expect this may take some time. Further updates may be provided as we work through this process. Our apologies for any concern or inconvenience this might cause.
Aug 11, 2026 - 08:57 NZST
Investigating - Following the cooling incident at Tāmaki Data Centre (https://status.nesi.org.nz/incidents/yznlzzntjgpp) we are performing thorough health checks on the tape media used for Freezer storage.
As of now we do not have a timeline for the restoration of the Freezer storage service, but we will provide updates when we have sufficient information.
Aug 03, 2026 - 12:47 NZST
This page shares the system status of REANNZ's advanced computing platform and storage services, including impacts of any known outages or planned maintenance work.
Please note that these services are currently only supported within business hours, so there may be delays in communicating outages outside of these hours despite best efforts.
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 11:34 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 09:59 NZST
Scheduled -
We will be undergoing scheduled maintenance during this time.
Aug 26, 09:58 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 09:29 NZST
Scheduled -
From 4:00 pm on Tuesday 25 August, we will be performing scheduled maintenance of our User Support systems. During this time, my.nesi.org.nz will be unavailable and emails sent to support@nesi.org.nz will be queued until maintenance is complete.
We expect these services to be restored by 9:00 am Thursday 27 August. Any emails sent to support@nesi.org.nz during the maintenance window will be responded to once services are restored.
Aug 26, 09:28 NZST
Completed -
The scheduled maintenance has been completed.
Aug 26, 09:00 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 16:00 NZST
Update -
From 4:00 pm on Tuesday 25 August, we will be performing scheduled maintenance of our User Support systems. During this time, my.nesi.org.nz will be unavailable and emails sent to support@nesi.org.nz will be queued until maintenance is complete.
We expect these services to be restored by 9:00 am Wednesday 26 August. Any emails sent to support@nesi.org.nz during the maintenance window will be responded to once services are restored.
Aug 25, 15:00 NZST
Scheduled -
From 4:00 pm on Tuesday 25 August, we will be performing scheduled maintenance of our User Support systems. During this time, my.nesi.org.nz will be unavailable and emails sent to support@nesi.org.nz will be queued until maintenance is complete.
We expect these services to be restored by 9:00 am Wednesday 26 August. Any emails sent to support@nesi.org.nz during the maintenance window will be responded to once services are restored.
Aug 24, 16:33 NZST
Completed -
The scheduled maintenance has been completed.
Aug 24, 17:30 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 15:00 NZST
Update -
We will be performing scheduled maintenance during this time to update the system.
The authentication service may be unavailable for a few minutes during the maintenance window. If you are unable to log in, please wait a few minutes and try again.
Aug 24, 12:32 NZST
Update -
We will be undergoing scheduled maintenance during this time.
Aug 24, 12:31 NZST
Scheduled -
We will be performing scheduled maintenance during this time to update the system.
The authentication service may be unavailable for a few minutes during the maintenance window. If you are unable to log in, please wait a few minutes and try again.
Aug 18, 08:35 NZST