All Systems Operational

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New Zealand eScience Infrastructure High Performance Compute and Storage Service Status

Apply for Access ? Operational
Data Transfer Operational
Submit new HPC Jobs Operational
Jobs running on HPC Operational
Jupyter on NeSI (beta) ? Operational
HPC Storage Operational
Long-term Storage (Early Access) ? Operational
User Support System ? Operational
Flexible High Performance Cloud ? Operational
NeSI HPC Compute Infrastructure ? Operational
HPC Lander node ? Operational
HPC Login nodes - Māui ? Operational
HPC Login nodes - Mahuika ? Operational
HPC Compute nodes - Māui ? Operational
HPC Compute nodes - Mahuika ? Operational
Mahuika Extension nodes - Mahuika ? Operational
Māui Ancillary nodes ? Operational
Mahuika Ancillary nodes ? Operational
NeSI Storage Infrastructure Operational
HPC Shared Storage system ? Operational
Online storage ? Operational
Nearline storage Operational
Scratch storage ? Operational
NeSI Data Transfer Infrastructure ? Operational
NeSI HPC Facility (Greta Point, Wellington) DTN ? Operational
Flexible High Performance Cloud Services ? Operational
90 days ago
100.0 % uptime
Today
Virtual Compute Service Operational
Bare Metal Compute Service Operational
FlexiHPC Dashboard (web interface) ? Operational
90 days ago
100.0 % uptime
Today
FlexiHPC CLI interface ? Operational
90 days ago
100.0 % uptime
Today
Public API of the FlexiHPC Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 1, 2024

No incidents reported today.

Feb 29, 2024

No incidents reported.

Feb 28, 2024
Completed - The scheduled maintenance has been completed.
Feb 28, 18:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 16:00 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 26, 15:12 NZDT
Resolved - This incident has been resolved.
Feb 28, 13:07 NZDT
Monitoring - After working with support partners overnight we've identified a configuration regression related to an earlier incident. This regression appears to have caused performance issues for networking and virtual machine shared storage, which as a result impacted many workloads across the cloud. The problematic nodes have been removed from production, this seems to have stabilised the situation and services have now been restored. Users are encouraged to login and check services/workflows/jobs etc and please get in touch if you are experiencing any ongoing issues. Our apologies for the issues and unplanned downtime!
Feb 23, 11:33 NZDT
Update - We are continuing to remove the problematic nodes from the storage cluster.

Connections to running instances will still be intermittent.

We apologise for any inconvenience cause during this time.

Feb 22, 18:27 NZDT
Update - We are in the process of removing problematic nodes, however this is not a quick process.

Connections to instances may be slow or intermittent.

We apologise for any inconvenience cause during this time.

Feb 22, 16:09 NZDT
Identified - We have found an issue with the underlying storage cluster that could be attributing to network issues users are experiencing.

Running Instances look to be fine at this stage, however external connections may be slow or intermittent.

We apologise for any inconvenience cause during this time, If you are experiencing any issues please reach out to support so we can advise

Feb 22, 12:16 NZDT
Update - We are continuing to monitor for any further issues.
Feb 22, 10:06 NZDT
Monitoring - We are currently monitoring an possible network issue within the Flexi/RDC Space.

If you are experiencing any issues please reach out to support so we can advise

Feb 21, 17:26 NZDT
Investigating - We are currently investigating an possible network issue within the Flexi/RDC Space.

Running Instances look to be fine at this stage.

If you are experiencing any issues please reach out to support so we can advise

Feb 21, 13:45 NZDT
Resolved - We have resolved the issue and users should be able to connect to Jupyter

We apologise for the inconvenience, if you are having any issues at all please reach out to support

Feb 28, 12:26 NZDT
Monitoring - We have identified and implemented a fix for the issues with connecting to Jupyter.

We apologise for the inconvenience, if you are having any issues at all please reach out to support

Feb 27, 13:05 NZDT
Investigating - We are currently investigating an issue with connecting to Jupyter at this time.

We apologise for the inconvenience and will provider further updates soon.

Feb 27, 12:17 NZDT
Feb 27, 2024
Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Feb 22, 2024
Feb 21, 2024
Resolved - This incident has been resolved.
Feb 21, 10:36 NZDT
Monitoring - We have applied a fix to the Jupyter Hub service and users should be able to log in again.

We apologise for the disruption, please reach out to support if you need any assistance.

Feb 20, 15:00 NZDT
Update - We are currently investigating an issue with Jupyter Hub user logins that has spread to a wider audience and is now affecting all user log ins.

We are working to resolve the issue quickly and are sorry for any inconvenience caused.

Feb 20, 14:38 NZDT
Investigating - We are currently investigating an issue with recently created Jupyter Hub users. Users that have older accounts shouldn't have any issues with log in.

We are sorry for any inconvenience caused and are working to resolve the situation

Feb 20, 10:18 NZDT
Feb 20, 2024
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.