In progress - Scheduled maintenance will take place on the 22th of June 2026. We will provide updates as necessary.
Jun 15, 2026 - 15:30 NZST
Scheduled - On 22 June 2026, at 3:30pm, we will be renaming our Globus endpoint and mapped collections to reflect our organisational name change from NeSI to REANNZ.

This is a change in name only. The endpoint and mapped collection UIDs will not change so there will be no impact to bookmarked links, transfers in progress, or other automated workflows that connect to these components.

The new names will replace the “NeSI” prefix with a “REANNZ” prefix and include the name of the storage endpoint where the datasets are hosted and managed. For example:

NeSI HPC Storage will change to be REANNZ Mahuika

NeSI Freezer will change to be REANNZ Freezer

If you have any questions about this upcoming change, please contact support@nesi.org.nz.

Jun 15, 2026 15:30 - Jun 29, 2026 15:30 NZST
Monitoring - Summary:
We have successfully deployed a system-wide mitigation across the Mahuika environment to address the recently disclosed ssh-keysign vulnerability. While the cluster remains fully operational and secure, the security measures implemented may affect certain user workflows, specifically those relying on system call tracing and process debugging.

What You Need to Know (User Impact):
To effectively neutralize this vulnerability, we have implemented strict restrictions on ptrace capabilities across the environment (including on compute nodes).
If your research or development workflow involves attaching to running processes, you will likely experience permission errors (e.g., Operation not permitted).
Potentially Affected Tools:
• Debuggers: gdb, Arm Forge (DDT), TotalView, or attaching to processes via IDEs.
• System Tracers: strace, ltrace.
• Performance Profilers: Intel VTune, Valgrind, Linux perf, and various MPI profiling utilities that rely on ptrace to hook into active jobs.

Note on Standard Execution:
Running a program directly under a debugger (e.g., gdb ./my_program) may still work depending on the exact scope of the applied kernel restrictions, but attaching to an already running process (e.g., gdb -p ) will be blocked.

Next Steps & Support:
For now we have implemented the strictest mitigation and will evaluate this further next week. We understand that process profiling and debugging are critical components of HPC development. If this mitigation breaks an essential part of your workflow, please contact the support team. We can discuss alternative profiling methods. Thank you for your cooperation as we work to maintain a secure environment for all users.

May 16, 2026 - 12:59 NZST

About This Site

This page shares the system status of REANNZ's advanced computing platform and storage services, including impacts of any known outages or planned maintenance work.

Please note that these services are currently only supported within business hours, so there may be delays in communicating outages outside of these hours despite best efforts.

To view the status of REANNZ's network services, visit: https://reannz.status.io

Apply for Access Operational
Data Transfer Operational
Submit new HPC Jobs Operational
Jobs running on HPC Operational
NeSI OnDemand Operational
90 days ago
99.96 % uptime
Today
HPC Storage Operational
User Support System Operational
Support Documentation Operational
Flexible High Performance Cloud Operational
Long-term Storage (Freezer) Operational
90 days ago
99.1 % uptime
Today
Flexible High Performance Cloud Services Operational
90 days ago
100.0 % uptime
Today
Virtual Compute Service Operational
Bare Metal Compute Service Operational
FlexiHPC Dashboard (web interface) Operational
90 days ago
100.0 % uptime
Today
FlexiHPC CLI interface Operational
90 days ago
100.0 % uptime
Today
Public API of the FlexiHPC Service Operational
90 days ago
100.0 % uptime
Today
Login to Mahuika Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Announcement - Flexible High Performance Cloud - Update Servers for 'CopyFail' & 'DirtyFrag' Mitigations May 12, 2026 16:15 - May 19, 2026 16:15 NZST

Because the security world loves catchy names almost as much as it loves ruining a perfectly good week, we have two new vulnerabilities to bring to your attention: CopyFail and DirtyFrag. While they sound like a forgotten 90s hacker movie duo, they are very real, and your cloud servers need an update to stay secure.

How to Mitigate: Please update your Research Developer Cloud instances at your earliest convenience. You have two paths to a clean bill of health:

* The Fresh Start (New Images): We have already created and deployed shiny new, pre-patched images. You can simply spin up new instances using these mitigated images and migrate your workloads over.
* The Hands-On Approach (Patch In-Place): If you prefer to keep your current instances running, please apply the recommended OS-level updates and mitigations directly to your existing servers. See links to relevant information below.

Need a hand? If things go sideways during the update, or if you just need some assistance navigating the mitigations, our support team is ready to help. Please reach out to us!

Stay secure (and un-fragged),
REANNZ Advanced Computing Team

Copy Fail

* https://ubuntu.com/blog/copy-fail-vulnerability-fixes-available
* https://forums.rockylinux.org/t/copyfail-cve-2026-31431-patches-now-available-for-rocky-linux/20422
* https://access.redhat.com/solutions/7141931

Dirty Frag

* https://ubuntu.com/blog/dirty-frag-linux-vulnerability-fixes-available
* https://forums.rockylinux.org/t/dirty-frag-exploit/20426
* https://access.redhat.com/security/vulnerabilities/RHSB-2026-003

Posted on May 12, 2026 - 16:06 NZST

Identity provider system maintenance Jun 18, 2026 15:30-16:30 NZST

Update - Upcoming access changes for REANNZ HPC services
We are strengthening access to REANNZ HPC services (Mahuika and OnDemand) by restricting login access to researchers who have appropriate compute allocations.
Researchers with Freezer-only allocations (tape storage) will no longer be able to log in to these systems. Instead, they should use the Globus Freezer mapped collection to transfer data to and from Freezer.
For further information, please check our documentation https://docs.nesi.org.nz/.

Jun 15, 2026 - 09:55 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 11, 2026 - 12:05 NZST
Jun 17, 2026

No incidents reported today.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

Unresolved incident: Upcoming name change for REANNZ Globus endpoint and mapped collections.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Completed - The scheduled maintenance has been completed.
Jun 10, 09:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 09:18 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 20, 09:17 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 09:00 NZST
Scheduled - Upcoming change: Empty folders will be removed
Effective 03 June, if the autodeletion process removes all files from a folder in the scratch filesystem (/nesi/nobackup), the folder itself will also be deleted. For more details on how this will work, visit our documentation page (https://docs.nesi.org.nz/Storage/Automatic_cleaning_of_nobackup/#how-it-works).

May 20, 08:59 NZST
Jun 9, 2026

No incidents reported.

Jun 8, 2026
Resolved - We have resolved the issue. If you see `Remote I/O error` or an I/O related issue, feel free to email in to support and we will respond to you during business hours
Jun 8, 10:46 NZST
Monitoring - We have identified the problem causing filesystem issues. We will continue to monitor this.

If you have any problems with accessing files on Mahuika, feel free to get in touch with Support. We will get back to you during regular business hours

Jun 4, 19:38 NZST
Investigating - We are experiencing issues where users can not access (read) files.

In some cases, error messages maybe seen (such as `Remote I/O error`)

We are currently investigating the cause of this

Jun 4, 19:21 NZST
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Completed - The scheduled maintenance has been completed.
Jun 4, 16:45 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 09:45 NZST
Scheduled - Description: Research Developer Cloud (RDC) systems maintenance (Batch2)

Why:
- We preform routine maintenance on our systems supporting RDC. As part of this activity we will be implementing the latest bug fixes and updates to our servers.
- We will also enable required features to support Windows 11 more broadly.

Potential impact:
- Most VMs can be live-migrated and should see no impact (except for maybe a small blip in network traffic or CPU activity as the VM moves)
- Users with VMs that cannot be live-migrated will need to be shutdown for a short period. We will reach out to you to agree on a downtime window if this affects you.

Jun 4, 09:38 NZST
Resolved - This incident has been resolved.
Jun 4, 08:35 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 11:15 NZST
Identified - The issue has been identified and a fix is being implemented.
Jun 3, 11:12 NZST
Investigating - Login03 is now available again, but all sessions will have been lost
Jun 3, 11:12 NZST
Jun 3, 2026