All Systems Operational

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New Zealand eScience Infrastructure High Performance Compute and Storage Service Status

Apply for Access ? Operational
Data Transfer Operational
Submit new HPC Jobs Operational
Jobs running on HPC Operational
Jupyter on NeSI (beta) ? Operational
HPC Storage Operational
Long-term Storage (Early Access) ? Operational
User Support System ? Operational
Flexible High Performance Cloud ? Operational
NeSI HPC Compute Infrastructure ? Operational
HPC Lander node ? Operational
HPC Login nodes - Māui ? Operational
HPC Login nodes - Mahuika ? Operational
HPC Compute nodes - Māui ? Operational
HPC Compute nodes - Mahuika ? Operational
Mahuika Extension nodes - Mahuika ? Operational
Māui Ancillary nodes ? Operational
Mahuika Ancillary nodes ? Operational
NeSI Storage Infrastructure Operational
HPC Shared Storage system ? Operational
Online storage ? Operational
Nearline storage Operational
Scratch storage ? Operational
NeSI Data Transfer Infrastructure ? Operational
NeSI HPC Facility (Greta Point, Wellington) DTN ? Operational
Flexible High Performance Cloud Services ? Operational
Virtual Compute Service Operational
Bare Metal Compute Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
my.nesi.org.nz system update Mar 30, 2023 16:00-19:00 NZDT
We will be undergoing scheduled maintenance during this time to update the system.
Posted on Mar 17, 2023 - 10:24 NZDT
Past Incidents
Mar 26, 2023

No incidents reported today.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023
Completed - The scheduled maintenance has been completed.
Mar 20, 10:20 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 10:00 NZDT
Scheduled - The platforms team is migrating VMWare machines and servicing lander nodes. During the migration period, for about 10 minutes, all the open sessions to the lander nodes will be terminated. Any connection to the lander nodes during this time will fail.

We apologise for the inconvenience caused by the migration. If you have further questions or queries, please, contact us at support@nesi.org.nz

Mar 17, 19:26 NZDT
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023
Completed - The scheduled maintenance has been completed.
Mar 14, 18:30 NZDT
Verifying - Thank you for your patience, the upgrade of the Māui is now complete, and users can access the platform again.

The operating system, libraries, and software stack have been upgraded and rebuilt. Please see further detailed information regarding the changes and information about what you need to do to get up and running again on the corresponding NeSI support announcement https://support.nesi.org.nz/hc/en-gb/articles/6546340907919.

We continue to monitor the platform for issues closely. Please contact support@nesi.org.nz if you encounter any issues or need help getting started again on Māui post-upgrade.

Mar 9, 18:57 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 10:37 NZDT
Scheduled - We are planning a major system upgrade for Māui shortly. This will bring Māui's operating environment up to the latest supported release available for Cray's XC50 Supercomputing platforms. The outage is expected to last 7-10 days, during which Māui will be unavailable for user access and HPC jobs.

Maui_ancil systems will continue to be available throughout this maintenance window.
The nobackup and persistent (project and home) filesystems will continue to be available but not via any Maui infrastructure.

Users who only have Maui allocation will need to use the Mahuika login node to access the file system while Maui is being upgraded. Please get in touch with the support team at support@nesi.org.nz if you experience problems accessing the Mahuika login node.

More information is available on the NeSI Support site announcement.

Mar 7, 10:36 NZDT
Resolved - This incident has been resolved.
Mar 14, 10:38 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 09:50 NZDT
Investigating - Users are seeing " 500 :Internal Server Error" while attempting to access Jupyter on NeSI (https://jupyter.nesi.org.nz/hub/) .We are investigating the issue and apologise for the inconvenience. If you have further questions or queries, please, contact us at support@nesi.org.nz
Mar 12, 11:41 NZDT
Resolved - This incident has been resolved.
Mar 14, 10:38 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 10:54 NZDT
Investigating - Users are seeing "upstream connect error .." while attempting to access my.nesi (https://my.nesi.org.nz/login) .We are investigating the issue and apologise for the inconvenience. If you have further questions or queries, please, contact us at support@nesi.org.nz
Mar 12, 13:59 NZDT
Mar 13, 2023
Mar 12, 2023
Completed - The scheduled maintenance has been completed.
Mar 12, 07:01 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 05:00 NZDT
Scheduled - Due to planned maintenance that includes required database upgrades, Globus services will be unavailable for up to two hours beginning at 5:00 a.m. March 12, 2023. We apologise for the inconvenience. Please, don't hesitate to contact us if you have questions or queries related to the downtime at support@nesi.org.nz
Feb 18, 12:58 NZDT