Update - We are continuing to investigate this issue. To clarify, nearline put activity should not be impacted, but nearline retrievals will be significantly delayed.
Jan 8, 09:56 NZDT
Investigating - We are currently experiencing some issues with the underlying tape infrastructure of the Nearline storage system. All nearline activities will be experiencing delays.
Jan 8, 09:41 NZDT
Update - We are continuing to work on a fix for this issue.
Dec 23, 09:47 NZDT
Identified - We are aware of issues affecting many retrievals of files from Nearline using nlget. Users of the Nearline service are welcome to attempt to retrieve data, however please be aware that this may not work, and support for Nearline problems will not be available during the holiday season. Thank you for your understanding.
Dec 23, 09:47 NZDT

About This Site

New Zealand eScience Infrastructure High Performance Compute and Storage Service Status

Apply for Access ? Operational
Data Transfer Operational
Submit new HPC Jobs Operational
Jobs running on HPC Operational
Jupyter on NeSI (beta) ? Operational
HPC Storage Operational
Long-term Storage (Early Access) ? Operational
User Support System ? Operational
NeSI HPC Compute Infrastructure ? Operational
HPC Lander node ? Operational
HPC Login nodes - Māui ? Operational
HPC Login nodes - Mahuika ? Operational
HPC Compute nodes - Māui ? Operational
HPC Compute nodes - Mahuika ? Operational
Māui Ancillary nodes ? Operational
Mahuika Ancillary nodes ? Operational
NeSI Storage Infrastructure Degraded Performance
HPC Shared Storage system ? Operational
Online storage ? Operational
Nearline storage Degraded Performance
Scratch storage ? Operational
NeSI Data Transfer Infrastructure ? Operational
NeSI HPC Facility (Greta Point, Wellington) DTN ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 25, 2021

No incidents reported today.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021
Resolved - The underlying filesystem issue has been resolved and the Mahuika cluster is once again stable
Jan 21, 09:43 NZDT
Monitoring - The underlying filesystem issue has been resolved. All compute nodes are now available. We will continue monitoring the cluster for stability.
Jan 20, 14:06 NZDT
Investigating - Yesterday afternoon the Mahuika cluster had issues with numerous compute nodes failing with job related errors. Some of these nodes were rebooted whilst user jobs were still running. Apologies for the inconvenience but we had no choice.
These symptoms have occurred again overnight and we will be taking similar actions to recover the compute nodes. Meanwhile we are working on identifying the underlying issue.
Jan 20, 09:06 NZDT
Jan 20, 2021
Jan 19, 2021
Resolved - This incident has been resolved.
Jan 19, 13:46 NZDT
Identified - Chrome users on MacOS may encounter a NET::ERR_CERT_REVOKED error when attempting to load JupyterHub or some of nesi.org.nz pages. The cause of the problem has been identified and the work is under way to have it fixed. As a workaround, please use an alternative browser.

Expected ETA for fix is midday 19th.
Jan 18, 15:29 NZDT
Completed - The scheduled maintenance has been completed.
Jan 19, 13:24 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 19, 11:12 NZDT
Jan 18, 2021
Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.