All Systems Operational

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New Zealand eScience Infrastructure High Performance Compute and Storage Service Status

NeSI High Performance Computing and Storage Operational
HPC Lander node ? Operational
HPC Login nodes - Māui ? Operational
HPC Login nodes - Mahuika ? Operational
HPC Compute nodes - Māui ? Operational
HPC Compute nodes - Mahuika ? Operational
HPC Shared Storage system ? Operational
Māui Ancillary nodes ? Operational
Mahuika Ancillary nodes ? Operational
Long-term Storage (Early Access) ? Operational
NeSI Accounts ? Operational
NeSI Data Transfer service Operational
NeSI HPC Facility (Greta Point, Wellington) Data Transfer nodes - DTN ? Operational
NeSI Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2020

No incidents reported today.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Resolved - NIWA IT have rolled back the problematic changes and connectivity has been restored. Apologies for any inconvenience caused by intermittent access or ongoing sessions that were dropped.
May 21, 21:49 NZST
Identified - The connectivity issues are the result of a firewall outage related to network security maintenance. NIWA IT is actively working to roll back the changes. Users may be able to login periodically, though sessions may be dropped as network infrastructure is restarted.
May 21, 21:08 NZST
Investigating - Since 18:53 UTC+12 DNS resolution has been failing to NeSI services hosted inside NIWA's Greta Point facilities. This appears to be a site-wide issue at NIWA that is impacting new connections to NeSI services. Existing login/SSH sessions appear to be unaffected and we have not identified any impact to running jobs or storage on Maui or Mahuika at this stage.
May 21, 19:54 NZST
Resolved - This incident has been resolved.
May 21, 19:45 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 14:48 NZST
Identified - We have identified an issue with the early access nearline service that is impacting data put and get operations. Users can still submit nlput and nlget jobs but they are not progressing and the requested data is not moved between filesystems.

We are working with the vendor to implement a fix but do not currently have an ETA.

If you need to retrieve (nlget) data from Nearline then please log a support request detailing either a list of the specific files, or alternatively the whole directory or directories required, we will implement a manual recall process for you.
May 5, 17:49 NZST
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.