All Systems Operational

About This Site

This page shares the system status of REANNZ's advanced computing platform and storage services, including impacts of any known outages or planned maintenance work.

Please note that these services are currently only supported within business hours, so there may be delays in communicating outages outside of these hours despite best efforts.

To view the status of REANNZ's network services, visit: https://reannz.status.io

Uptime over the past 90 days. View historical uptime.
Apply for Access Operational
Data Transfer Operational
Submit new HPC Jobs Operational
Jobs running on HPC Operational
NeSI OnDemand Operational
90 days ago
98.82 % uptime
Today
HPC Storage Operational
User Support System Operational
Support Documentation Operational
Flexible High Performance Cloud Operational
Long-term Storage (Freezer) Operational
90 days ago
99.99 % uptime
Today
Flexible High Performance Cloud Services Operational
90 days ago
100.0 % uptime
Today
Virtual Compute Service Operational
Bare Metal Compute Service Operational
FlexiHPC Dashboard (web interface) Operational
90 days ago
100.0 % uptime
Today
FlexiHPC CLI interface Operational
90 days ago
100.0 % uptime
Today
Public API of the FlexiHPC Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2026

No incidents reported today.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Database Update
Completed - The scheduled maintenance has been completed.
Mar 31, 15:55 NZDT
Verifying - Verification is currently underway for the maintenance items.
Mar 31, 15:55 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 15:00 NZDT
Scheduled - We will be performing a database upgrade affecting our authentication system. During the maintenance window, users will be unable to log in. Existing sessions are expected to continue working.
Mar 30, 11:09 NZDT
Scheduled Maintenance - Address HPE AMD Server Vulnerabilities on HPC/Mahuika Nodes
Completed - Maintenance not completed. Cancelled and deferred to a later time
Mar 31, 11:20 NZDT
Update - This maintenance has been cancelled for the meantime
Mar 31, 11:19 NZDT
Update - This maintenance has been cancelled for the meantime
Mar 31, 11:18 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 08:00 NZDT
Scheduled - We will be performing BIOS and Firmware upgrades on selected HPC HPE Servers to address security vulnerabilities identified.

Why:
- Potential security vulnerabilities have been identified in HPE ProLiant AMD DL/XL Servers.
- These vulnerabilities could be locally exploited to allow local disclosure of information.

Potential impact:
-There is no impact to workloads expected as the updates will be done one server at a time
- Each node will be put on a reservation and will be done when its empty of jobs and will be put back into service once completed.
Mar 27, 13:59 NZDT
Mar 30, 2026
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
my.nesi.org.nz system update
Completed - The scheduled maintenance has been completed.
Mar 26, 17:49 NZDT
Verifying - Verification is currently underway for the maintenance items.
Mar 26, 17:45 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 15:30 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 25, 17:07 NZDT
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
REANNZ migration of inbound support email provider
Completed - The scheduled maintenance has been completed.
Mar 20, 17:21 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 17:00 NZDT
Scheduled - Overnight on Thursday Mar 19th we will be migrating our inbound support email provider. support@nesi.org.nz and support@cloud.nesi.org.nz will continue to be used but during the migration there may be some delays receiving emails to these addresses, and therefore some delays in responding to user requests. We expect any issues to be resolved on Friday Mar 20th
Mar 18, 17:52 NZDT
Mar 19, 2026
Firmware upgrades on OpenStack Production Controller nodes to address HPE AMD Server Vulnerabilities and Preparation for OpenStack Upgrade March 2026
Completed - The scheduled maintenance has been completed.
Mar 19, 17:02 NZDT
Update - This scheduled maintenance has been completed and all affected components are fully operational.
Mar 19, 17:01 NZDT
Update - Scheduled maintenance of a01cc01 will start shortly and is expected to run for up to two(2) hours.

Access to the FlexiHPC Dashboard might not be available to most users though some might still be able to login. FlexiHPC CLI interface should be available during this time.
Mar 19, 10:07 NZDT
Update - Scheduled maintenance of a01cc02 has been completed successfully. FlexiHPC Dashboard, CLI and API are available again.

Just a reminder that a01cc01 will undergo maintenance tomorrow from 10AM. We will send an update before we will commence, during (if necessary) and once completed.
Mar 18, 14:00 NZDT
Update - Scheduled maintenance of a01cc03 has been completed yesterday around 2PM.

Scheduled maintenance of a01cc02 is still in progress and is expected to run for another hour. Access to the FlexiHPC Dashboard is not available to most users though some might still be able to login.
Mar 18, 12:39 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 10:00 NZDT
Scheduled - Firmware upgrades on OpenStack Production Controller nodes to address HPE AMD Server Vulnerabilities and Prep for OpenStack Upgrade March 2026

Description:
- Firmware upgrade on OpenStack Production Controller nodes a01cc01,a01cc02 and a01cc03
- This will also address recent HPE AMD Server Vulnerabilities and prepare for OpenStack Upgrades which will be done in March 2026
- The upgrade will be performed in a rolling fashion, so there will be 2 nodes always available to provide OpenStack controller services

Schedule:
-We will start with a01cc03,a01cc02 and a01cc01 last as there are application settings run exclusively out of this host (PDU metrics scraping)
- a01cc03 - Tuesday, Mar 17, 2026 from 10AM
- a01cc02 - Wednesday, Mar 18, 2026 from 10AM
- a01cc01 - Tuesday, Mar 19, 2026 from 10AM

Possible Impact:
- Possible intermittent or no access to FlexHPC Dashboard (web interface), FlexiHPC CLI interface and Public API of the FlexiHPC Service while each controller is under maintenance
- APC and HPE PDU metrics scraping will stop during the time a01cc01 will be worked on as its currently configured to scrape only from this controller. However, we will test with configuring a01cc02 during the upgrade of a01cc01 so there is no break in the metric scraping for those PDUs.
Mar 16, 13:57 NZDT
login03 failed unexpectedly yesterday at 16:35.
Resolved - login03 was re-instated as the preferred login node at 20:35 last night.

We apologise for the disruption to users this incident caused.
Mar 19, 12:23 NZDT
Identified - This is a retrospective status page acknowledging the outage and disruption to users.

login03 failed unexpectedly. Our HA facility redirected users to other login nodes so access to the cluster was only minimally interrupted. However users sessions and long running processes on login03 were all killed and would need restarting by the users.
Mar 19, 12:22 NZDT
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