OnDemand is down

Resolved

This incident has been resolved.
Posted Mar 16, 2026 - 10:33 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 15, 2026 - 13:12 NZDT

Update

We are continuing to investigate this issue.
Posted Mar 15, 2026 - 10:16 NZDT

Investigating

OnDemand is currently down with a "Home Directory not Found" error. The issue will be resolved once staff are available to investigate.

Access to Mahuika via a terminal and ssh is unaffected.
Posted Mar 15, 2026 - 10:12 NZDT
This incident affected: NeSI OnDemand.