Mahuika tape library has a hardware error

Incident Report for NeSI Status

Resolved

This incident has been resolved.

Posted Nov 21, 2024 - 17:17 NZDT

Identified

Hardware issues have been identified and we are awaiting the arrival of parts and service from IBM

Posted Nov 20, 2024 - 09:55 NZDT

Investigating

We are currently investigating issues with the Greta Point tape library which is not working at all. All Nearline functions are down including retrieval of any Nearline data. Overnight backups will also not run until the tape library is fixed.

Posted Nov 19, 2024 - 16:59 NZDT

This incident affected: NeSI Storage Infrastructure (Nearline storage).