User Support System Maintenance

Scheduled for Aug 25, 16:00 NZST  -  Aug 26, 09:00 NZST

Scheduled

We are migrating our user support portal from the current NeSI Service Desk, https://nznesi.atlassian.net/servicedesk/customer/portal/, to the new REANNZ Service Desk, https://reannz.atlassian.net/servicedesk/customer/portal/.

Following the migration, please use the new portal for all support requests and enquiries.

During the migration, emails sent to the support team will be queued and processed once the migration has been completed.
Posted Aug 24, 2026 - 16:33 NZST
This scheduled maintenance affects: Apply for Access and User Support System.