OnDemand and ssh access is blocked

Incident Report for REANNZ Advanced Computing and Data Services

Update

We are continuing to monitor for any further issues.
Posted Apr 30, 2026 - 16:38 NZST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 30, 2026 - 10:54 NZST

Update

We are continuing to investigate this issue.
Posted Apr 30, 2026 - 10:48 NZST

Investigating

Access to the HPC3 compute via ssh and OnDemand is currently down due to the loss of a hypervisor. The problem is being investigated and we hope to have resolution as soon as possible.
Posted Apr 30, 2026 - 10:32 NZST
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